-1 Without prejudice to the provisions of the warranty agreement and the regulations, the consumer has the right to replace the product provided to him from the store within the seven days following the date of receipt of the product, and he does not have the right to replace the product after the lapse of seven days.
-2 To replace the product, it is required that the product is in good condition and the consumer has not used the product or received its benefit, and the store has the right to inspect the product before replacing it to make sure of its safety and the consumer is responsible for paying the shipping value in case he wants to replace the product and in the international replacement, the consumer bears the full shipping costs and delivery of the product to the shipping company and in case of defects or error, the consumer will be compensated
1- If the product was manufactured at the request of the consumer or according to specifications specified by him, products with a defect or that violated the specifications specified by the consumer are excluded from this.
2- If the product consists of videos, CDs, CDs or information programs that have been used.
3- If the product is newspapers, magazines, publications, books or other literature.
4- If a defect appears in the product due to improper possession of the consumer.
5- If the contract deals with the provision of accommodation, transportation or feeding services.
6- If the contract deals with the purchase of software download products via the internet.
1- Without prejudice to the provisions of the warranty agreement and the regulations, the consumer has the right to terminate the contract and return the product provided to him from the store within the seven days following the date of receipt of the product, and he is not entitled to that product after the lapse of seven days.
2- To return the product, it is required that the product is in good condition and the consumer has not used the product or received its benefit, and the store name has the right to inspect the product before returning it to make sure of its safety.
3- The consumer shall bear the costs of the return process and in the case of international return, the consumer shall bear the full costs of shipping and delivery of the product to the shipping company and in case of defects or error, the consumer will be compensated
1- If the product was manufactured at the request of the consumer or according to specifications specified by him, products with a defect or that violated the specifications specified by the consumer are excluded from this.
2- If the product consists of videos, CDs, CDs or information programs that have been used.
3- If the product is newspapers, magazines, publications, books or other literature.
4- If a defect appears in the product due to improper possession of the consumer.
5- If the contract deals with the provision of accommodation, transportation or feeding services.
6- If the contract deals with the purchase of software download products via the internet.
Warranty Policy for Electronic Devices
At Asrarco, we care about your comfort and trust! All electronic devices sold through our store come with an official warranty approved by the agent or manufacturer.
Warranty Details:
You can find the warranty type in the product details, and here is an explanation of each type.
Warranty Period: (The period is mentioned in the product details (one year - two years...)
Replacement Warranty: The warranty covers manufacturing defects only.
The warranty does not cover damages resulting from misuse, breakage, or accidental damage.
Method for Submitting a Maintenance or Warranty Request:
Contact customer service via [phone number / email / contact link].
Submit the original purchase invoice.
The product condition will be checked and you will be guided through the necessary steps with ease.
Note: The company reserves the right to determine whether the problem is due to a manufacturing defect or misuse after a technical inspection of the product.
